Synaelo Support
Need help with an upload, a generated study set, or your account? Start with the options below.
Uploading notes
Synaelo supports PDFs, text files, and clear photos of notes. Keep the app open while the upload finishes.
Learning preferences
Open Profile → Study Preferences to change the default formats used for future study sets.
Account and privacy
Manage your profile, appearance, exports, and deletion options from the Profile tab.
Contact support
Include a screenshot and a short description of what happened.
Email support →Response time
Support requests are normally reviewed within two business days.